Insight into the Multichannel Salesperson
By Celestino Martínez, Marketing consultant, lecturer and director of business intelligence at Flow
Ebook overview
Over the past decade, technology has given us such an abundance of communication solutions that it’s driven and accelerated the evolution of field sales rep activity, forcing them to adapt to a sales arena in which constant is changing place at unprecedented speeds. Martinez walks us through the process of preparing our field sales team to adapt to this new change.
What you will learn
- Manging multi-and omnichannel sales
- The tools needed
- The influence of new technology
- Maintaining the human factor
- Achieving customer satisfaction
About the author
Celestino Martinez
Marketing consultant, director of business intelligence at Flow