Increase revenue from existing customers
Your company's main asset is its customer base, meaning the management of the business accounts is critical. Reduce the number of unattended accounts and increase portfolio coverage with ForceManager's mobile CRM application
How can you increase sales from existing customers?
Consistency
With 360 degree visibility over your entire account portfolio you can drastically reduce the number of unattended accounts.
Preparation
Make sure your reps deliver a personalized sales experience every time they visit a customer.
Follow-up
Set recommendations for each account as to not miss a cross-sell or up-sell opportunity.
According to HBR increasing customer retention rates by 5% increases profits by 25% to 95%
Features that will help you get more
from your existing customers
Portfolio coverage
ForceManager automatically tracks account activity. This means managers are able to distribute their resources accordingly and maximize their portfolio coverage, reducing the number of unattended accounts.
Your golden minute
A standard activity or sales visit can go from being “alright” to “wow, that went really well” amid what we call the “golden minute”. We delivered a tool known as Magic Card which condenses high-priority assignments into bite-size summaries, available dashboard.
Recommended actions
Each sales opportunity is different and should be treated as such. Thus, we created Account Recommendations; a tool that educates channel supervisors about what might work best for distributors during a given time. Is it help checking their pipeline? Or maybe they need to concentrate on reducing their sales cycle?
Productivity reports
Concise, accurate sales reports provide manages a quick snapshot of their team’s sales activity, pinpointing areas for potential improvement and how to boost sales performance.
Case Study
J. García Carrión
With a presence in more than 130 countries across 5 continents, J García Carrión is a market leader when it comes to beverages, boasting the title of Europe’s first and the world’s fifth most popular winery.